Privacy Policy

McGarity’s Restaurant & Irish Pub®
Last updated: November 14, 2026

Your privacy matters to us. This policy explains how information is handled when you visit our website, contact us online, use our customer messaging services, or interact with the ordering, reservation, waitlist, gift-card, and rewards services linked from our website.

Information You Provide

Depending on how you interact with us, information may include your name, email address, telephone number, messages, feedback, reservation details, order information, and preferences you choose to share.

If you use an AI chat service, the information you enter becomes part of that conversation. Please share only what is needed to answer your question or assist with your request.

Information Collected Automatically

Our website host and connected services may collect technical information such as your IP address, browser and device details, pages visited, referral information, interaction times, and cookie or similar identifiers.

This information helps operate the services, understand their use, diagnose problems, and detect misuse. The information collected depends on the service you use, its settings, and your privacy choices.

How Information Is Used

Information is used to respond to inquiries, provide guest assistance, support reservations and orders, administer programs you choose to join, maintain business records, improve our services, and address security or legal requirements.

If you choose to receive promotional emails or texts, your contact information is used for that program under the enrollment terms provided. Starting a customer-service conversation does not by itself enroll you in marketing messages.

AI Chat and Google Messaging

Our website chat uses an automated assistant. When available, messaging through our Google Business Profile may also begin with an AI assistant.

Messages and related information are processed by the providers supporting the service to generate replies and deliver the conversation. Conversations may be stored and made available to authorized members of our team for customer assistance and review. An AI conversation is not necessarily private from restaurant staff.

For Google RCS for Business messaging, information processed can include your telephone number, message content, and delivery or interaction information. Google and participating mobile carriers process information to operate and protect the service. Google’s terms also allow message content to be processed to train AI models for spam detection and prevention.

Our policies do not replace the applicable privacy notices of Google, your mobile carrier, or other providers involved in the conversation.

Service Providers and Information Sharing

We use third-party providers to support website hosting, online ordering, reservations, waitlists, gift cards, rewards, embedded website features, and automated customer assistance. We also use Google for applicable messaging services.

Depending on the feature you use, relevant information is processed by these providers and the hosting, communications, payment, or AI providers they use to deliver that feature.

Some providers also process information for their own purposes under their privacy policies. Please review the notices provided when you use their services.

Information may also be disclosed when required by law or when reasonably necessary to address fraud, security incidents, or threats to the rights or safety of guests, staff, or others.

Cookies and Your Choices

Our website and connected features may use cookies and similar technologies for functionality, security, preferences, and analytics.

You can manage cookies through your browser and any privacy controls offered by the relevant service. Blocking some cookies or embedded services may prevent features from working correctly.

Advertising Measurement

We use cookies, tracking pixels, and similar technologies to understand whether our advertising leads people to visit our website or use its features. Information collected may include pages viewed, clicks on menu, reservation, ordering, contact, and signup links, browser and device information, IP addresses, and cookie or similar identifiers.

This information is shared with advertising measurement providers to connect website activity with ad interactions and measure advertising performance. These providers process information under their applicable privacy policies. You can manage cookies through your browser and any privacy controls offered by the relevant service.

Payments and Sensitive Information

Payments should be submitted only through the designated checkout or payment system.

Please do not send payment-card numbers, bank-account details, Social Security numbers, passwords, identification documents, or detailed medical records through general chat or email.

For allergies or dietary requirements, speak directly with restaurant staff and provide the information needed to discuss your meal safely. An AI response cannot confirm that a dish is safe for your particular needs.

Storage and Retention

Information may be stored in our business systems and in the systems of the providers supporting the service. Depending on the provider, processing may occur in the United States or other countries.

Retention periods vary by the type of record, the purpose for keeping it, legal requirements, and the provider’s applicable policies. Chat histories and transaction records may remain in provider systems after a conversation or purchase ends. We do not promise immediate or automatic deletion of all records.

Privacy Requests and Marketing Choices

You may contact us to ask about personal information associated with your interactions with McGarity’s, request a correction, or request deletion. Depending on your location and applicable law, additional privacy rights may apply.

We may need to verify your identity before fulfilling a request. Some records must be retained for legal or other permitted reasons. Requests involving information independently controlled by a provider may need to be submitted to that provider.

To stop promotional emails, use the unsubscribe link in the email. To stop promotional texts, follow the opt-out instructions provided with that messaging program. These choices do not necessarily stop essential communications about an order or reservation you requested.

Security

No website, messaging platform, or electronic storage system can be guaranteed completely secure. Please use the appropriate service for sensitive transactions and avoid including unnecessary confidential information in messages.

Updates and Contact

We may update this policy as our services and practices change. The current version and its revision date will be posted on this page.

For privacy questions or requests, contact:

McGarity’s Restaurant & Irish Pub®
2070 E Van Buren
Eureka Springs, AR 72632
info@mcgaritysrestaurant.com
479-363-6038